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Terms & Use of This Site-Disclaimer & Conditions

Access to and use of any information on this website is conditional upon your acceptance of these website use conditions without modification. Please read them carefully. If you do not wish to accept any part of them, you must not use our website.

Your Protection
Bookings made with ISLANKA.COM are protected under Australian Common Law, by the Trade Practises Act and the Laws Governing Consumer Protection within Australia. These laws are very clear and regarded as some of the strictest consumer laws in the world, laws which extends to bookings made from overseas.

Booking Conditions
The islanka.com website service is operated by Radio Cairo Pty Ltd ABN 85 068 067 309 T/A islanka.com a Australian registered company. Radio Cairo Pty Ltd T/A islanka.com is NOT a travel agent or tour operator but a facilitator, which has relationships with a number of suppliers, whose properties and special interest trips are featured on this website. Your booking, when it is made, will not be with Radio Cairo Pty Ltd T/A islanka.com but with the relevant accommodation/trip supplier. You are effectively cutting out the middleman and paying direct to your accommodation/trip supplier, with the security of having us to represent you in obtaining the best prices, best rooms and especially assist you in advising and resolving any travel difficulties. As a facilitator we charge a small service fee, which is already included in the price quoted to you.

Only after email confirmation has been sent by your accommodation/trip supplier acknowledging receipt of your deposit/guarantee or full payment, will your reservation become confirmed. All monies you pay will be made direct to the provider concerned. As such, we accept no liability in relation to any contract you enter into or for any services or arrangements you purchase or for the acts or omissions of any suppliers or other persons or parties connected with any arrangements.

All bookings for accommodation and trips are subject to the booking conditions of the relevant supplier. Customers are responsible for reading the supplier’s booking conditions of which you are advised at the time of booking. If you need to cancel or amend a confirmed booking, cancellation/amendment charges may be payable to the supplier. The amount of such charges will depend on the individual supplier's cancellation policy and may vary according to the period of notice given.

You are strongly recommended to take out comprehensive personal travel insurance, at the time of booking, for all members of your party. It is your responsibility to ensure that the insurance you purchase is adequate and appropriate for your particular needs. Nothing on this website constitutes an offer on our part or on the part of the suppliers. The matters detailed constitute an invitation to you to make an offer on the stated terms to purchase arrangements featured. Our suppliers may accept or decline any such offer. All arrangements featured or referred to are at all times prior to specific confirmation subject to availability and no warranties, promises or representations are given as to availability.

Exclusion of Liability
Whilst Radio Cairo Pty Ltd T/A islanka.com makes every effort to ensure the accuracy of the information published on the islanka.com web site, we cannot be held responsible for any errors, omissions or changes that may have occurred. All recommendations, opinions expressed and prices regarding properties and/or destinations displayed on islanka.com are provided for guidance only.

We do not accept responsibility for your direct dealings with the ultimate supplier of the accommodation/trips, once the introduction has been made. All accommodation/trip suppliers featured on islanka.com are themselves responsible for providing you with the final quote and booking conditions for your reservation.

Radio Cairo Pty Ltd T/A islanka.com does not accept responsibility of the accommodation or trips featured on the site. If during the course of the holiday you have any reason for complaint or dissatisfaction you should contact the hotel/villa manager or accommodation/trip suppliers in order that remedial action may be taken. We will at all times endeavour to assist you in resolving any travel difficulties.

We shall not be liable for any loss or damage or other sum or claim of any nature whatsoever (direct, indirect, consequential or other) which arises, directly or indirectly, in connection with this website including, for the avoidance of doubt and not by way of limitation, any use of any information or material contained in this website or any inability to access or use this website.

Radio Cairo Pty Ltd T/A islanka.com does not accept any responsibility for the cancellation of your booking by your accommodation/trip supplier due to "force majeure" unforseen circumstances. You are ultimately responsible for direct dealings with the supplier of your accommodation/trip, once the introduction has been made. We will at all times endeavour to resolve any problems as a facilitator between you and your accommodation/trip supplier and to recover all monies paid or suggest an alternative. Your accommodation/trip supplier reserves the right to supply accommodation/trip of a similar standard due to “force majeure” or changes due to unforseen circumstances. At no time will Radio Cairo Pty Ltd T/A islanka.com be held responsible for any incidental expenses related to the cancellation of your accommodation/trip by your supplier.  

Radio Cairo Pty Ltd T/A islanka.com contains links to third party sites. However, we do not control such web sites and are not responsible for their content.

Force Majeure
At no time will Radio Cairo Pty Ltd t/a islanka.com be held responsible for natural disasters (earthquakes, hurricanes, floods, tsunami etc.) wars, riots or other major upheaval or performance failures of parties outside the control of the contracting party.

Hyperlink Policy
In a great many cases on our website islanka.com provides hyperlinks to other locations or websites on the Internet. These hyperlinks lead to websites published or operated by third parties who are not affiliated with or in any way related to Radio Cairo Pty Ltd T/A islanka.com. They have been included in our website to enhance your user experience and are presented for information purposes only. We endeavor to select reputable websites and sources of information for your convenience. However, by providing hyperlinks to an external website or webpage, Radio Cairo Pty Ltd T/A islanka.com shall not be deemed to endorse, recommend, approve, guarantee or introduce any third parties or the services/ products they provide on their websites, or to have any form of cooperation with such third parties and websites unless otherwise stated by Radio Cairo Pty Ltd T/A islanka.com. We are not in any way responsible for the content of any externally linked website or webpage. You use or follow these links at your own risk and Radio Cairo Pty Ltd T/A islanka.com is not responsible for any damages or losses incurred or suffered by you arising out of or in connection with your use of the link. Radio Cairo Pty Ltd T/A islanka.com is not a party to any contractual arrangements entered into between you and the provider of the external website. Any links to websites that contain downloadable software are provided for your convenience only. Again we are not responsible for any difficulties you may encounter in downloading the software or for any consequences from your doing so. Please remember that the use of any software downloaded from the Internet may be governed by a license agreement and your failure to observe the terms of such license agreement may result in an infringement of intellectual property rights of the relevant software provider, which we are not in any way responsible. Please be mindful that when you click on a link and leave our website you will be subject to the terms of use and privacy policies of the other website that you are going to visit.

No Warranties
While every care has been taken in preparing the information and materials contained in this site, such information and materials are provided to you "AS IS" without warranty of any kind either express or implied. In particular, no warranty regarding non-infringement, security, accuracy, fitness for a particular purpose or freedom from computer virus is given in conjunction with such information and materials.

Copyright
The copyright and all other rights in all of the material on this site are owned by Radio Cairo Pty Ltd T/A islanka.com or the material is included with the permission of the rights owner. As a visitor to this site, you may copy material on this site for your own private or domestic purposes, but copying for any commercial or business use is strictly prohibited.

Governing Law
These conditions are subject to the laws of New South Wales and Australian and the Australian Courts shall have sole jurisdiction.

Privacy Policy Statement
We are committed to protecting your privacy within the governing laws of Australia (Privacy Act 1988). We do not sell, trade or rent any personal information to other companies, except to your selected accommodation/trip provider. In order to make a reservation through our website by credit card you will be required to provide your credit card details. All payments will be processed via our secure payment gateway provided directly by our bank. You will be provided with receipt/conformation of payment by email, immediately after payment has been processed. We feel that this is the most secure transaction process within the governing laws of Australia, rather than sending your personal details to all service providers who are in some cases located in very remote regions of Sri Lanka. No matter how secure technology may be it would be an impossible task to provide total security in regions where there is very little technology. That is why we prefer to process all payment transactions via our secure payment gateway within the governing laws of Australia and instruct our bank to forward your payment direct to your accommodation/trip supplier in Sri Lanka.

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